This Privacy Policy explains how First Aid at Work Training collects, uses, stores, and protects personal data when you visit our website, make an enquiry, book a course, attend training, or otherwise interact with our services.
First Aid at Work Training is a UK-based First Aid and Workplace Safety Training provider offering classroom-based, onsite, group, and online training courses, including First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Emergency Paediatric First Aid, Basic Life Support, and other Health and Safety training services.
We are committed to protecting your privacy, handling your personal data responsibly, and complying with all applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy is written in clear British English to help learners, parents, employers, and organisations understand how their information is used and protected.
First Aid at Work Training operates as a professional UK first aid training provider delivering regulated and non-regulated training to individuals and organisations across the United Kingdom.
We act as the data controller for the personal data we collect and process through our website, booking systems, training delivery, and communications.
If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details provided at the end of this policy.
We take data protection seriously and are committed to:
Our data protection practises are designed to support trust, transparency, and compliance across all our first aid and health and safety training services.
We collect personal data to deliver our training services effectively, manage bookings, meet legal obligations, and communicate with learners and organisations.
Depending on how you interact with First Aid at Work Training, we may collect the following information:
This information is typically collected when you:
In some circumstances, we may collect limited special category data, such as medical or health-related information, only where necessary to:
This information is handled with strict confidentiality and only processed where legally permitted under UK GDPR.
We collect personal data through a range of methods, including:
We only collect data that is relevant and necessary for delivering our first aid and workplace safety training services.
Under UK GDPR, we must have a lawful basis for processing your personal data. First Aid at Work Training relies on the following lawful bases:
We process personal data to:
This processing is necessary to fulfil our contractual obligations to learners and organisations.
We process personal data to comply with legal and regulatory requirements, including:
We may process personal data where it is necessary for our legitimate business interests, provided those interests do not override your rights. This includes:
In certain situations, we may rely on your consent, such as:
You have the right to withdraw consent at any time.
We use personal data to support safe, compliant, and effective first aid training delivery.
Personal data may be used to:
We do not use personal data for purposes that are incompatible with those outlined in this Privacy Policy.
As a UK first aid training provider, we are required to maintain accurate training records.
This may include:
These records are stored securely and only accessed by authorised personnel.
For online or blended learning courses, personal data may be processed through secure learning management systems.
This may include:
We take reasonable steps to ensure that any digital platforms used comply with UK data protection standards.
We do not sell or rent personal data to third parties.
We may share personal data only where necessary, including with:
All third parties are required to process personal data securely and in accordance with data protection law.
We use appropriate technical and organisational measures to protect personal data against:
Security measures include restricted access, secure storage systems, password protection, and staff training.
We retain personal data only for as long as necessary for the purposes for which it was collected.
Retention periods may vary depending on:
Once data is no longer required, it is securely deleted or anonymised.
You have rights regarding your personal data, including:
Requests can be made using the contact details provided below.
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
You can manage cookie preferences through your browser settings.
We may contact you with information about relevant training courses or updates where permitted by law.
You can opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.
We take special care when processing personal data relating to children.
Children’s data is collected only where necessary for paediatric first aid training or related services and is handled in line with UK data protection requirements.
We may update this Privacy Policy from time to time to reflect changes in law, services, or data processing practises.
The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how First Aid at Work Trainings handles personal data, please contact us through our website or official communication channels.
We aim to respond to all data protection enquiries promptly and transparently.
This Privacy Policy demonstrates our commitment to protecting personal data while delivering professional, compliant, and high-quality first aid and workplace safety training across the UK.